Terms of Service

1. Acceptance of terms

By accessing or using Uvilox AI (“the Service”, “the Product”), you agree to be bound by these Terms of Service. If you do not agree, do not use the product.

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in India.

2. What Uvilox AI is

Uvilox AI is a software product in community beta that uses computer vision and machine learning to assist with Indian Sign Language (ISL) interpretation. It is:

• A communication aid — not a certified medical device
• A beta product — accuracy and reliability are still being measured and improved
• A tool to assist deaf and hard-of-hearing users — not a replacement for professional sign language interpreters
• Not a certified emergency dispatch system — the emergency feature uses India's 112 ERSS web request channel, not direct PSAP integration

3. Beta product disclaimer

We make no warranties, express or implied, about the accuracy, reliability, or fitness of this product for any particular purpose. Use it as one tool among many, not as your only means of communication.

4. Emergency feature — important limitations

The emergency SOS feature in Uvilox AI is designed to assist deaf and hard-of-hearing users in contacting emergency services via India's 112 ERSS system. You must understand the following before using it:

• This feature sends a web request to the ERSS system — it is not a direct voice call to emergency dispatch
• Response times depend on the ERSS system and local emergency services — we have no control over them
• This feature requires an internet connection — it will not work without one
• This feature is in development — it may not work reliably in all situations
• Always have 112 saved in your phone as a backup. Do not rely only on this app in a genuine emergency.

Uvilox AI accepts no liability for failure of the emergency feature to reach or alert emergency services in a timely manner.

5. Your responsibilities as a user

By using Uvilox AI you agree to:

• Use the product only for lawful purposes
• Not attempt to reverse-engineer, copy, or redistribute the product or its models
• Not misuse the emergency SOS feature — false emergency alerts are a criminal offence in India under Section 182 IPC
• Provide accurate information when registering for beta access
• Not use the product in any way that could harm other users or third parties

6. Intellectual property

All software, models, designs, and content in Uvilox AI are the intellectual property of the Uvilox AI team and are protected under the Indian Copyright Act, 1957.

The ISL training data and model weights are built on open-source and community-contributed datasets. Attribution is provided where required by the respective licences. If you believe any content infringes on your rights, contact founder.eve.ai@gmail.com.

7. Limitation of liability

To the maximum extent permitted under Indian law, Uvilox AI and its founders shall not be liable for:

• Any indirect, incidental, or consequential damages arising from use of the product
• Loss of data, communication failures, or inaccurate sign recognition
• Any failure of the emergency feature to function as expected
• Any actions taken or not taken by emergency services in response to an SOS alert

Our total liability to any user for any claim shall not exceed the amount paid by that user to us in the 3 months preceding the claim. Since the beta is free, this means our liability is zero. This does not affect your statutory rights under Indian consumer protection law.

8. Consumer rights

Nothing in these terms removes your rights under the Consumer Protection Act 2019 (India). If you have a genuine consumer grievance about this product, you may also approach the National Consumer Disputes Redressal Commission (NCDRC) or your State Consumer Disputes Redressal Commission.

9. Accessibility commitment

Uvilox AI is built in the spirit of the Rights of Persons with Disabilities Act, 2016. We are committed to building a product that genuinely serves the deaf and hard-of-hearing community. If this product creates a barrier rather than removing one, we want to know — email us at founder.eve.ai@gmail.com.

10. Termination of access

We reserve the right to terminate or suspend beta access for any user who violates these terms, misuses the emergency feature, or uses the product in a manner harmful to other users or the community.

You may stop using the product at any time. To delete your account and all associated data, email founder.eve.ai@gmail.com.

11. Changes to these terms

We may update these terms as the product develops. Material changes will be communicated by email to beta members. Continued use of the product after changes constitutes acceptance of the updated terms.

12. Governing law and disputes

These terms are governed exclusively by the laws of India. Any dispute arising out of or related to these terms or the use of Uvilox AI shall be subject to the exclusive jurisdiction of the competent courts in India.

Before initiating legal proceedings, we ask that you contact us at founder.eve.ai@gmail.com to attempt resolution directly. We are a good faith team and will respond to all genuine concerns.

13. Contact

For any questions about these terms:

• General: founder.eve.ai@gmail.com
• Privacy: founder.eve.ai@gmail.com
• Accessibility: founder.eve.ai@gmail.com
• Emergency feature issues: founder.eve.ai@gmail.com